Shipping policy

 

We aim to make your shopping experience smooth and reliable. Here's what to expect when you place an order:

Processing Time
Orders are processed within 2-5 business days (Mon–Fri) after being placed.

Shipping Time

United States:
Delivery typically takes 2–3 business days after processing.
Total estimated delivery time: 4–8 business days.

United Kingdom:
Delivery typically takes 6–10 business days after processing.
Total estimated delivery time: 8–15 business days.

International:
Delivery typically takes 8–15 business days after processing.
Total estimated delivery time: 10–20 business days, depending on location.

Shipping Cost
We offer free shipping on all U.S. orders. For those in the United Kingdom, we provide reliable delivery at a flat shipping rate of $5. All other international orders are available at a flat rate of $10 (All shipping prices are listed in USD). Our goal is to make quality products accessible worldwide with simple and affordable shipping options.

Taxes
Taxes are applied where required by law. Depending on your location, tax may be calculated at checkout or not charged.

Order Confirmation & Tracking
You'll receive a confirmation email after placing your order, and a second email with tracking info once it ships.

Lost Package?
If your order shows as delivered but you didn’t receive it:

Check around your delivery area and with neighbors.

Contact the courier with your tracking number.

If it’s confirmed lost, please reach out to us.

 

Contact Information

Business Name:
Crafted Looks – craftedlooks.com

Address:
11 Holly Street, Middlesbrough, North Yorkshire TS1 3ED, United Kingdom

Email:
support@craftedlooks.com

Phone:
+1 754-279-2601

Response Time:
We aim to respond to all inquiries within 24 hours